Terms & Conditions

Welcome to VEMERALDS. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

General Use

VEMERALDS reserves the right to update or modify these Terms & Conditions at any time without prior notice. By using this site, you agree to be bound by the current version posted at the time of use.

Product Availability & Descriptions

All products displayed on our website are subject to availability. We reserve the right to limit quantities or discontinue items at any time. While we strive to provide accurate descriptions and images, slight variations may occur, especially with natural gemstones such as emeralds.

Pricing & Payments

Prices are listed in USD and are subject to change without notice. Full payment is required at the time of purchase. We accept major credit cards, PayPal, and other secure payment options listed at checkout. By placing an order, you confirm that you are authorized to use the chosen payment method.

Shipping & Delivery

Please review our Shipping & Insurance Policy for details. VEMERALDS is not responsible for delays due to customs, weather, or carrier issues beyond our control.All orders are shipped with full insurance and require signature upon delivery.

Returns & Exchanges

Please review our Return & Exchange Policy for full terms. Items must meet return criteria to be eligible for refund or exchange. VEMERALDS reserves the right to refuse returns that do not comply with our guidelines.

Custom & Made-to-Order Items

Custom, personalized, and made-to-order pieces are final sale and not eligible for return or exchange. Production times and expectations will be clearly communicated during the consultation and design process.

Intellectual Property

All content on this website—including but not limited to logos, designs, text, images, and graphics—is the property of VEMERALDS and may not be reproduced or used without prior written permission.

Security & Fraud

To protect our clients and brand integrity, all orders are subject to review and verification. We reserve the right to cancel or decline orders suspected of fraud or unauthorized activity. Please review our Security & Fraud Prevention Policy for more information.

Limitation of Liability

While we strive for excellence, VEMERALDS is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.Our liability is strictly limited to the amount paid for the product purchased.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of Florida.

Contact

For any questions regarding these terms, please contact us at:

Email: vemeraldsco@gmail.com

Phone : xxxxx