All payments made on our website are encrypted and processed throughPCI-compliant gateways. Your personal and financial information is protected by the highest industry security standards to ensure confidentiality and peace of mind.

To protect our clients and our brand, every transaction is subject to verification. Orders may be reviewed for potential fraud using both automated systems and manual checks. This may include:

Verification of billing and shipping information

Identity confirmation for high-value purchases

Direct contact from our team before shipping

VEMERALDS reserves the right to cancel or hold any order that raises security concerns or fails to pass our verification process. In such cases, our team will reach out to resolve the matter swiftly and professionally.

We will never request sensitive personal data (such as passwords or payment information) via email, phone, or social media. If you ever receive suspicious communication claiming to be from VEMERALDS, please report it to us immediately at vemeraldsco@gmail.com.