Shipping & Insurance Policy

 

 

Domestic Shipping (USA):

Complimentary Shipping

We offer free FedEx 2-Day Shipping on all orderswithin the United States.

Expedited Shipping

For those requiring faster delivery, FedEx PriorityOvernight Shipping is available for an additional fee.

Signature Requirement

All shipments require a direct signature upondelivery to ensure your valuable purchase reaches you safely.

International Shipping:

Global Delivery

VEMERALDS proudly ships worldwide. Internationalshipping fees are calculated at checkout based on your location.

Customs and Duties

Please be aware that international orders may be subjectto import duties, taxes, and fees levied by your country's customs authorities.These charges are the responsibility of the recipient. We recommend consultingyour local customs office for detailed information.

At VEMERALDS, we are committed to delivering your exquisite jewelry with the utmost care and efficiency. Our shipping and insurance policies are designed to provide you with a seamless and secure experience.

Insurance:

Comprehensive Coverage

Every VEMERALDS shipment is fully insuredfrom our door to yours. This coverage safeguards your investment against lossor damage during transit, providing you with peace of mind.

Processing Times

In-Stock Items

Orders for readily available pieces are processed and shipped within 1-2 business days.

Made-to-Order and Custom Pieces

Given the bespoke nature of the creations, crafting times may vary. Specific timelines are provided in the product descriptions or during the consultation process.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor your shipment progress.For any further inquiries or assistance regarding shipping and insurance, please contact our dedicated customer service team. We are here to ensure your VEMERALDS experience is exceptional from start to finish.