General questions
Are your emeralds authentic and certified?
Yes. All VEMERALDS pieces come with a professional certificate that guarantees the authenticity, origin, and value of the emerald. Our stones are ethically sourced directly from the mines of Muzo, Colombia.
What makes VEMERALDS different from other brands?
We are a third-generation emerald family with direct access to the mines of Muzo. Our pieces are not mass-produced—we create refined, timeless designs with certified stones and offer them directly to you, with no middlemen. That means exceptional quality, ethical practices, and true value.
Why are Colombian emeralds considered the best in the world?
Colombian emeralds are prized for their unmatched color, clarity, and rarity. The geological conditions of the Andes Mountains give them their iconic deep green hue and natural brilliance—making them the most valuable emeralds globally.
Can I request a custom piece?
Yes—customization is available for clients purchasing from our Heritage, Prestige,or Eternal collections. Our bespoke service allows you to collaborate with our team tocreate a one-of-a-kind piece that reflects your vision, occasion, or legacy.
Do you ship internationally?
Yes, we offer secure international shipping and personalized support for clientsworldwide.
What if I need help choosing a piece?
We’re here for you. Whether you want a private consultation, styling advice, orguidance on investment-grade emeralds, our team is ready to assist—discreetly andprofessionally.
How do I care for my emerald jewelry?
Emeralds should be handled with care. We recommend gentle cleaning with a softcloth and avoiding ultrasonic cleaners or harsh chemicals. Each VEMERALDSpurchase includes care instructions and storage recommendations.
Are emeralds a good investment?
Absolutely. Unlike trend-based luxury, emeralds—especially Colombian ones—tendto hold or increase in value over time. They are rare, historically significant, andgrowing in demand, making them both a meaningful and strategic purchase.