At VEMERALDS, we are committed to delivering your exquisite jewelry with the utmost care and efficiency. Our shipping and insurance policies are designed to provide you with a seamless and secure experience.
We offer free FedEx 2-Day Shipping on all orders within the United States.
For those requiring faster delivery, FedEx Priority Overnight Shipping is available for an additional fee.
All shipments require a direct signature upon delivery to ensure your valuable purchase reaches you safely.
VEMERALDS proudly ships worldwide. International shipping fees are calculated at checkout based on your location.
Please be aware that international orders may be subject to import duties, taxes, and fees levied by your country's customs authorities. These charges are the responsibility of the recipient. We recommend consulting your local customs office for detailed information.
Every VEMERALDS shipment is fully insured from our door to yours. This coverage safeguards your investment against loss or damage during transit, providing you with peace of mind.
Orders for readily available pieces are processed and shipped within 1-2 business days.
Given the bespoke nature of these creations, crafting times may vary. Specific timelines are provided in the product descriptions or during the consultation process.
Once your order has been dispatched, you will receive a confirmation email containing tracking information, allowing you to monitor your shipment's progress.
For any further inquiries or assistance regarding shipping and insurance, please contact our dedicated customer service team. We are here to ensure your VEMERALDS experience is exceptional from start to finish.